Crystal Harmony UK Ltd Privacy Policy

Crystal Harmony UK Ltd Privacy Policy

Who we are

At Crystal Harmony UK Ltd (CHUKLtd) we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that CHUKLtd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a herbal tea and read on …

Types of data we collect

Google Analytics

When someone visits we periodically use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our newsletters, new blog alerts and occasional emails informing you our any new product launches or special offers, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

If you subscribe to our Crystal Monthly Subscription Boxes, we use a third party provider, Bootstrap Heroes LLC. For more information please see Bootstrap Heroes privacy policy

Ticketing Data

“When you purchase merchandise, subscription or gift voucher(s) through the Crystal Harmony UK website, your name, address data, email and contact number will be stored in our back office system, hosted by Shopify. For more information please read Shopify’s Privacy Statement. Please be assured that we do not share your personal details with any other company without your consent..”

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Emma Miveld at

Changes to this Privacy Notice

This policy was reviewed on 30 April 2018 and will be reviewed annually or before if required.